Question 1

What is BLY72?

Accepted Answer

BLY72 is an app to organize, manage and enjoy your trips better. It brings itineraries, transport, accommodation, activities, documents, expenses, maps and memories together in a single place.

Question 2

What is BLY72 for?

Accepted Answer

BLY72 keeps every piece of trip information organized and accessible from your phone or computer. It also lets you share the trip with other people, keep expenses under control and get help from Beth, its AI travel assistant.

Question 3

Is BLY72 a trip planner?

Accepted Answer

BLY72 is much more than a planner. Besides organizing the stages of the trip, it lets you save flights, trains, accommodation, activities, bookings, documents, expenses, photos, personal notes and a travel journal.

Question 4

Is BLY72 free?

Accepted Answer

BLY72 offers free features and premium options. Basic trip organization is available at no cost, while some advanced features, such as those related to AI services, may depend on your plan.

Question 5

How can I cancel a subscription?

Accepted Answer

Subscriptions and payments are managed from the corresponding customer portal. From there you can check your invoices and manage your subscription.

Question 6

Do I need to sign up to use BLY72?

Accepted Answer

To create and save trips you need to sign up. You can create an account using your email address or log in with Google, depending on the sign-in methods available in the app.

Question 7

Can I use BLY72 on my phone?

Accepted Answer

Yes. BLY72 is designed to be used comfortably from smartphones, tablets and computers. Its design adapts to any screen size and you can download the app on Google Play and Apple Store.

Question 8

Does BLY72 have a mobile app?

Accepted Answer

You will find BLY72 on Google Play and Apple Store. It also works as a progressive web app, also known as a PWA. You can install it on your phone's home screen and use it just like a regular app.

Question 9

How do I install BLY72 on my phone?

Accepted Answer

Open Google Play or Apple Store and tap install — that's it. If you prefer the PWA, open BLY72 in a compatible browser and use the “Add to Home Screen” or “Install app” option. On desktops such as Chrome an install icon may also appear in the address bar.

Question 10

Can I use BLY72 on several devices?

Accepted Answer

Yes. BLY72 is an omnichannel platform: your trips sync with your account, so you can access them from different devices by signing in with the same credentials.

Question 11

Can I organize a full trip with BLY72?

Accepted Answer

Yes. You can create a trip and add all its elements: transport, accommodation, activities, documents, expenses, locations and travel-journal notes.

Question 12

Can I use BLY72 before, during and after the trip?

Accepted Answer

Yes. Before the trip you can plan and organize every piece of information. During the trip you can check bookings, documents, maps and expenses. After it you can keep the journal, the photos and the memories of the experience.

Question 13

Can I create several trips?

Accepted Answer

Yes. You can create and manage several trips from your account, both upcoming trips and trips you have already taken.

Question 14

How do I create a trip in BLY72?

Accepted Answer

From the main screen, select “New trip” and enter the name, destination, dates and, optionally, a description and a cover image. Once created you can add much more information.

Question 15

Can I edit a trip after creating it?

Accepted Answer

Yes. You can edit the general trip data and add, edit or remove transport, accommodation, activities, documents, expenses and notes.

Question 16

What kinds of transport can I add?

Accepted Answer

You can add flights, trains, buses, cruises, motorbikes, rental cars, ferries, taxis and other means of transport. If you can't find something, write to us with the suggestion and we'll consider it in future updates.

Question 17

Can I add a flight with layovers?

Accepted Answer

Yes. A single transport entry can include several segments, such as outbound, return and intermediate connections. Each segment can have its own schedule, booking numbers and documents.

Question 18

Can I save my hotel or apartment bookings?

Accepted Answer

Yes. You can store the accommodation name, address, check-in and check-out dates, booking number, price, city, notes and related documents. Even so, we always recommend keeping a printed copy: don't bet everything on your device's battery. ;)

Question 19

Can I organize the activities of the trip?

Accepted Answer

Yes. You can add activities with their name, date, time, location, address, price, booking number, tickets and notes.

Question 20

Does BLY72 include maps?

Accepted Answer

Yes. BLY72 lets you view a map of the trip with accommodation, activities and locations. You can also see transport routes and open the locations in Google Maps.

Question 21

Can I see the countries I have visited?

Accepted Answer

Yes. From your profile you can view a world map with the countries you have visited and your travel stats, as long as the information has been recorded in your trips.

Question 22

Can I store boarding passes and tickets?

Accepted Answer

Yes. You can attach documents to transport, accommodation and activities. They can include boarding passes, tickets, booking confirmations, event tickets and other files. Even so, we always recommend keeping a printed copy: don't bet everything on your device's battery. ;)

Question 23

What file formats can I upload?

Accepted Answer

BLY72 lets you attach PDF documents, JPG and PNG images and other text documents, depending on the options available in each section.

Question 24

When does BLY72 remind me to download my documents?

Accepted Answer

The app can send a reminder seven days before a flight, check-in or activity that has related documents, so you can download them while you still have a connection.

Question 25

Can I keep track of the trip budget?

Accepted Answer

Yes. BLY72 lets you record expenses for transport, accommodation, activities, food, shopping, insurance and other categories. It also offers analysis by category and expense evolution.

Question 26

Can I record expenses in different currencies?

Accepted Answer

Yes. Each expense can be recorded in a different currency. BLY72 converts the amounts to the trip's base currency to calculate totals.

Question 27

Can I change the trip currency?

Accepted Answer

Yes. Each trip has a base currency, which may initially be, for example, the euro, but you can change it from the trip settings.

Question 28

Can I scan tickets with BLY72?

Accepted Answer

Yes. You can take a picture of a receipt or pick one from the gallery. Artificial intelligence can extract data such as the merchant, amount and date to create the expense automatically.

Question 29

Can I keep the images of my receipts?

Accepted Answer

Yes. You can keep a copy of the receipt attached to the expense. Images are compressed to take up less space and you can delete them later from the expense detail.

Question 30

Can I split the expenses of a trip between several people?

Accepted Answer

Yes. BLY72 lets you tell personal expenses from shared expenses. Shared expenses can be split among the trip participants.

Question 31

What is the BLY72 shared pot?

Accepted Answer

The shared pot lets several people put money in to cover the shared expenses of a trip. BLY72 helps you check each participant's contributions, payments and balance.

Question 32

Can I share a trip with my family or friends?

Accepted Answer

Yes. You can invite other people by entering their email address. Invited members can view or edit the trip depending on the role you assign them.

Question 33

What's the difference between a member and an organizer?

Accepted Answer

A member can view and edit the trip information. An organizer has a higher level of control over the trip management and its participants.

Question 34

Does BLY72 have a chat for shared trips?

Accepted Answer

Yes. Shared trips include a built-in chat to coordinate plans, comment on changes and stay in touch with the rest of the participants.

Question 35

Can I share my trip on social media?

Accepted Answer

Yes. BLY72 lets you share trips and badges through visual cards ready for social media and messaging apps.

Question 36

Are my expenses and bookings shared when I publish a trip?

Accepted Answer

No. Shared trip cards are designed to protect private information. They do not include budgets, expenses, bookings, addresses or travel-journal entries.

Question 37

Who is Beth?

Accepted Answer

Beth is the AI travel assistant of BLY72. She can help you check trip information, answer questions, look up up-to-date info and add certain content to your itinerary.

Question 38

What can I ask Beth?

Accepted Answer

You can ask, for example, when your next flight is, how much you've spent, what activities you have tomorrow, how many days are left of the trip or which places you can visit near your accommodation.

Question 39

Can Beth recommend places and activities?

Accepted Answer

Yes. Beth can look up up-to-date information and recommend places, restaurants, sights or activities based on the destination and the context of your trip.

Question 40

Can Beth edit my trip?

Accepted Answer

Beth can add certain elements to the trip, such as activities, when the feature is available and you give her the corresponding instruction. It is a good idea to review the information before considering it final.

Question 41

Does Beth replace a travel agency?

Accepted Answer

No. Beth is a helper and organization tool. She can help you find information and tidy up your trip, but she does not replace professional supervision nor guarantee the availability, price or terms of a booking.

Question 42

Does BLY72 work without an internet connection?

Accepted Answer

BLY72 offers a partial offline mode. You can consult information you already loaded and downloaded documents, but you need a connection to create or edit content, upload files, sync changes and use Beth.

Question 43

What should I do before traveling to use BLY72 offline?

Accepted Answer

Before you leave, open BLY72 with a Wi-Fi or mobile connection, check that the trip has loaded correctly and download the important documents, such as tickets, bookings and boarding passes.

Question 44

Does BLY72 send notifications?

Accepted Answer

Yes, if you enable push notifications on your device. You can receive alerts about invitations, shared-trip messages, news and reminders related to documents or activities.

Question 45

Can I write a travel journal?

Accepted Answer

Yes. You can create journal entries with a title, date and rich content. You can also use bold, italics, lists, headings and links. You can also link each post to the points of interest visited that day, the accommodation or the transport.

Question 46

Can I add photos to my travel memories?

Accepted Answer

Yes. BLY72 lets you attach photos and other content to the trip, in addition to recording experiences in the journal.

Question 47

Does BLY72 have achievements or badges?

Accepted Answer

Yes. BLY72 includes a gamification system with points, levels and badges related to your trips, visited countries, journals, photos and shared trips.

Question 48

How do I earn points and badges?

Accepted Answer

You can earn points and unlock badges by creating trips, visiting new countries, completing experiences, writing in the journal, uploading photos and sharing trips, among other actions.

Question 49

Is my data safe with BLY72?

Accepted Answer

BLY72 uses authentication systems and access policies to limit who can see the information. Your trips are only available to you and to the people you share them with. Check the privacy policy for more details.

Question 50

Can I export my data?

Accepted Answer

Yes. You can export your account data in JSON format from the profile and settings section, especially before you delete your account.

Question 51

What happens if I delete a trip?

Accepted Answer

The trip is first moved to a bin and the data is kept for 30 days before being permanently deleted, in case you want to recover it.

Question 52

What happens if I own a shared trip and want to delete it?

Accepted Answer

Before deleting it, you must transfer ownership to another person on the trip. When the transfer is complete, the new owner keeps access to the trip.

Question 53

How can I contact BLY72?

Accepted Answer

You can use the contact form to send an enquiry, report an issue or suggest an improvement.

Question 54

How can I report a bug?

Accepted Answer

You can report it from the contact form, telling us what happened, on which device you were using BLY72 and, if possible, the steps needed to reproduce the problem.

Question 55

Can I suggest new features?

Accepted Answer

Yes. Traveler suggestions can be sent through the BLY72 contact form.

Frequently asked questions about BLY72

About BLY72

Install and devices

Trip organization

Documents and files

Expenses and budget

Shared trips

Beth, your AI copilot

Offline use and notifications

Memories and badges

Privacy and data

Contact and support

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